Frequently Asked Questions

Chicago Cycleboats – Chicago river Tours
Are there any age restrictions?

We are happy to accept riders of all ages and are equipped with life jackets in all sizes. However, in the case of special 21 and over events, you must be, well, 21 or older.

How many people can ride on the boat?

The maximum capacity for each boat is 16.

There are 5 cycling stations on each side of the boat, which means that only 10 passengers can be cycling at once. Riders are welcome to sit, stand, or switch with cyclers at any time!

Additional seating is available when not cycling.

Do we need a reservation?

Reservations are not required but are strongly encouraged, especially on evenings and weekends. Avoid the uncertainty and get your ticket to ride now.

What kind of food can I bring onboard?

When selecting a snack to accompany your ride, apply the one-handed test: if you can’t eat it with one hand without making a mess, then leave it on dry land. Chips, pretzels, cheese and crackers, popcorn, etc. are safe bets. Lasagne, not so much.

Are all of your cruises BYOB?

Yes!

Riders who are of age are welcome to bring beer, wine or pre-mixed cocktails (no hard alcohol) to enjoy on their Cycleboat ride! Of course non-alcoholic beverages are okay, too.

We have ice, coolers and cup holders on board and will even provide a souvenir Cycleboat cup for each rider. This should go without saying, but we’re going to say it anyway: you must be 21 or older (and have the ID to prove it) if you plan on drinking adult beverages on the Cycleboat. Please keep in mind that open containers are only allowed on board the Cycleboat and cannot be taken onto the Chicago Riverwalk.

What if I have to, you know, go?

Each cruise has one bathroom break scheduled. That being said, we strongly recommend using the facilities before leaving the dock!

What is your cancellation policy?

• Reservations canceled one week prior to the ride will be fully refunded.

• Reservations canceled up to 48 hours prior to the ride will not be refunded, but a raincheck will be given for another date.

• Reservations canceled less than 48 hours of the ride will not receive a refund or a raincheck.

• All private reservations must be canceled or rescheduled at least a week in advance.

What if it's raining?

Chicago Cycleboats operate rain or shine. Don’t worry, the Cycleboat has a canopy to keep you dry! If the weather is deemed as too severe by our Cycleboat staff, a ride will be rescheduled.