Frequently Asked Questions

Chicago Cycleboats – Chicago River Tours
Are there any age restrictions?

We are happy to accept riders of all ages and are equipped with life jackets in all sizes. However, in the case of special 21 and over events, you must be, well, 21 or older.

How many people can ride on the boat?

There Are Two Cycleboat Sizes

  • The 16 passenger boat rides hold 10 pedalers and 6 riders. There are 5 cycling stations on each side of the boat, which means that only 10 passengers can be cycling at once.
  • The 26 passenger boat rides hold 16 pedalers and 10 riders. There are 8 cycling stations on each side of the boat, which means that only 16 passengers can be cycling at once.
  • Riders are welcome to sit, stand, or switch with cyclers at any time! Additional seating is available when not cycling.
Do we need a reservation?

Reservations are not required but are strongly encouraged, especially on evenings and weekends. Avoid the uncertainty and get your ticket to ride now.

What kind of food can I bring onboard?

When selecting a snack to accompany your ride, apply the one-handed test: if you can’t eat it with one hand without making a mess, then leave it on dry land. Chips, pretzels, cheese and crackers, popcorn, etc. are safe bets. Lasagne, not so much.

Are all of your cruises BYOB?

Yes!

Riders who are of age are welcome to bring beer, wine or pre-mixed cocktails (no hard alcohol) to enjoy on their Cycleboat ride! Of course non-alcoholic beverages are okay, too.

We have ice, coolers and cup holders on board and will even provide a souvenir cup or koozie for each rider. This should go without saying, but we’re going to say it anyway: you must be 21 or older (and have the ID to prove it) if you plan on drinking adult beverages on the Cycleboat. Please keep in mind that open containers are only allowed on board the Cycleboat and cannot be taken onto the Chicago Riverwalk.

What if I have to, you know, go?

90 minute cruises will have a bathroom break at departure location (half way through cruise) and the 120 minute cruise has a bathroom on the boat to be used as needed throughout the cruise.

What is your cancellation policy?

All Private Cruises must be canceled one week (7 Days) prior to the scheduled departure time to receive a full refund. All Public Cruises must be canceled 72 hours (3 Days) prior to the scheduled departure time to receive a full refund. All cancellations must be submitted via email to [email protected]

What if it's raining?

Chicago Cycleboats operate rain or shine. Don’t worry, the Cycleboat has a canopy to keep you dry! If the weather is deemed as too severe by our Cycleboat staff, a ride will be rescheduled.

Operations Temporarily Suspended

Dear Friends and Fellow Boaters,

We are grateful to each of you for your support and interest in cruising with us during this time.

Chicago Electric Boat Company, Chicago Retro Boats, Chicago Cycleboats, and Downtown Docks will remain temporarily closed because Illinois has extended the Stay-At-Home order until April 30. Until the order is lifted individuals should avoid any nonessential activities. If you book a cruise after April 30 and the Stay-At-Home order is extended, a refund will automatically be issued.

We are confident that our collective experience will bring us together as a community. We are excited and ready for you to cruise with us once the Governor and the Mayor allow small group gatherings. Our pledge is to ensure you a wonderful and safe cruising environment for the Spring and Summer of 2020 and beyond. We, like many other businesses, will be activating new cleaning and sanitization protocols when we reopen. We are optimistic our boats will be a haven for small groups of friends and families.

We will continue to follow the guidance from Gov. Pritzker, Mayor Lightfoot, CDC, and WHO. We will continue to post updates on our social media platforms.

Stay well. Stay positive. We are all in this together.

Sincerely,

Ron Silvia, CEO